General Returns Policy
Scan Protector will accept returns of unused or defective merchandise within 30 days of purchase for a full refund.
Shipping refund amounts we will pay: USPS Retail Ground .46 & First Class $2.60 – must be returned using the same shipping method we used to send our product to you. If you want to use another return shipping method, you will be responsible for the cost.
Returns after 30 days will be reviewed and may be subject to a reduced refund.
Customer is responsible for return shipping cost.
Refunds – How and When Refunds Are Processed
Scan Protector issues refunds in the same form of payment used for purchase. Refunds are processed within 2 business days after receipt of return.
Canceling an Order
You may cancel your order provided that the order has not already shipped.
If the item you want to cancel has already shipped, contact us for assistance.
We offer our customers the best support possible, please contact us for any assistance.